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Hotel · Seville · Andalucía

Hotel Palacio Alcazar

A 4-star hotel in the heart of Seville's old town, a short walk from the Real Alcazar and cathedral, with a rooftop terrace that draws guests back at sunset.

  • Steps from the Real Alcazar and cathedral
  • Rooftop terrace with cathedral views
  • Modern, soundproofed rooms
8.5 Great 2355 reviews Booking.com 8.5 · 2355 reviews

About

Hotel Palacio Alcazar

Hotel Palacio Alcazar occupies a historic building on Plaza De La Alianza, in the heart of Seville's Santa Cruz neighbourhood. The 4-star property puts the Real Alcazar a 7-minute walk away, with the cathedral and La Giralda just beyond. Inside, a blend of historic charm and artistic interior design carries through the public spaces and guest rooms.

Rooms are modern and functional, fitted with air conditioning, heating, and soundproofing. The rooftop terrace is the standout feature, where guests can enjoy breakfast or an evening drink with direct views of the cathedral. The hotel also offers a range of practical services, from 24-hour reception and express check-in to car hire and tour assistance.

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Location in the heart of Santa Cruz — The hotel sits on Plaza De La Alianza, a short stroll from the Real Alcazar, cathedral, and La Giralda. Guests repeatedly highlight the convenience for exploring Seville's old town.
  • Rooftop terrace with cathedral views — The terrace is a recurring highlight, with guests enjoying breakfast, drinks, or simply the view of the cathedral and La Giralda, especially illuminated at night.
  • Friendly and attentive staff — Reviews consistently praise the staff for being courteous, helpful with local recommendations, and quick to respond to requests.
  • Clean and modern rooms — Guests describe rooms as clean, comfortable, and well-designed, with soundproofing and effective climate control adding to comfort.

Worth weighing

4 to weigh
  • Finding the hotel can be tricky — The entrance is on a small plaza in the old town, and guests note that it's easy to miss the first time. Driving in Seville is challenging, and the hotel offers no on-site parking, but a nearby 24-hour car park costs about 15 euros a day.
  • Rooms are on the small side — Several guests mention that rooms are compact, though they are well designed and comfortable. The Economy Double and standard Double may feel snug for those expecting more space.
  • Rooms and cleanliness rating is lower — While most reviews praise cleanliness, the official category score for rooms and cleanliness is 6 out of 10, which may indicate some inconsistency or dated fixtures in certain areas.
  • Terrace can lack atmosphere — Although the views are excellent, one guest noted that the terrace bar has 'no atmosphere to keep one on it', so it may not be a place to linger long.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Double Room Extra Bed

  • 1 King-size bed
  • Heating
  • Air conditioning

Economy Double Room

  • 1 King-size bed
  • Heating
  • Air conditioning

Twin Room

  • 2 Single beds
  • Heating
  • Bathtub
  • Air conditioning

Double Room Balcony View

  • 1 King-size bed
  • Heating
  • Balcony
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • 24-hour reception
  • Express check-in/out
  • Luggage storage
  • Lift
  • No smoking on site
  • Safe deposit box
  • Wi-Fi

Room

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Flat-screen TV
  • Free toiletries
  • In-room breakfast

Food & Drink

  • Bar/Lounge area
  • Coffee shop
  • Dinner
  • Special diet menus
  • Welcome drink
  • Children's buffet

Services

  • Car hire
  • Laundry
  • Room service
  • Tours/Ticket assistance
  • Paid shuttle service
  • Housekeeping

Outdoor

  • Sun terrace
  • Terrace
  • Garden furniture

Family & Pets

  • Pets allowed
  • Pet amenities available
  • Cots

Safety & Accessibility

  • 24-hour security
  • Smoke detectors
  • Fire extinguishers
  • Key access
  • Allergy-free rooms

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.5
Great 2355 reviews

Guest-rated 8.5/10 from 2,355 reviews

Booking.com · 8.5 · 2355 reviews
Rooms and cleanliness6.0
Location9.0
Dining8.0
Price and service9.0
8.5Verified guest

“Handy location, clean rooms, and a solid breakfast.”

8.5Verified guest

“Right in the very centre.”

8.5Verified guest

“Breakfast on the rooftop terrace with cathedral views was magical each morning. Staff were helpful with local tips and made sure we were comfortable.”

8.5Verified guest

“The staff were fantastic and the location couldn't be better—just blocks from the cathedral and La Giralda, at the start of Santa Cruz, in the middle of it all. Driving here is a bit tricky (Seville isn't car-friendly), but a taxi from the airport is about 25 euros. The terrace view is great—you can have a drink watching La Giralda lit up at night.”

8.5Verified guest

“Hotel Palacio Alcazar is close to everything in Seville—shopping, sights, restaurants, and bars. The hotel is very clean and well kept, and the staff take pride in their work. The room was small, but the shower was big enough for four. It's a hundred metres left of the Alcazar entrance, though finding it the first time is always a challenge. The terrace bar has views of the two main attractions, but lacks atmosphere to keep you there. We didn't have breakfast, so can't judge that. The area feels safe, though female twig sellers can be pushy if you let them. Locals are friendly and helpful.”

8.5Verified guest

“Great location for exploring nearby sights.”

04 — Location

Getting around Seville

The property sits in Seville.

Real Alcazar: A 7-minute walk from the hotel, the Alcazar is Seville's royal palace, with its intricate Mudéjar architecture and gardens. Guests often visit multiple times.

Cathedral & La Giralda: Just blocks away, the cathedral is one of the largest Gothic churches in the world, and La Giralda, its bell tower, offers panoramic views. The rooftop terrace provides a less crowded spot to admire them.

Santa Cruz Quarter: The hotel sits at the beginning of this historic Jewish quarter, filled with narrow streets, tapas bars, and shops—everything is within easy walking distance.

Plaza De La Alianza, 11, Seville, Andalucía, 41004, Spain

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Allowed
Property
12 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 23:59, and check-out is until 12:00. Express check-in/out is available.

Is parking available at the hotel?

The hotel does not have on-site parking, but there is a nearby 24-hour car park where guests can park for about 15 euros per day.

Are pets allowed?

Yes, pets are allowed, and pet amenities are available.

Is breakfast served on the rooftop terrace?

Yes, guests mention enjoying breakfast on the rooftop terrace with views of the cathedral, and in-room breakfast is also available.

Does the hotel offer airport transfers?

The hotel offers a paid shuttle service, but guests have noted that a taxi from the airport costs about 25 euros.

Are there family-friendly amenities?

Yes, cots are available, and there is a children's buffet, making it suitable for families.

The bottom line

Hotel Palacio Alcazar delivers on the essentials: a prime location in Santa Cruz, comfortable rooms, and a rooftop terrace that makes a lasting impression. The small-room trade-off is typical of old-town properties, and first-time navigation requires patience. For travellers prioritising position and value, it's a reliable choice.

8.5A solid, well-located pick in Seville's old town, with rooftop views as the bonus.

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